Employee Experience
Employee experience (EX) refers to how employees feel about their job, work environment, and employer. Practical aspects of the job—such as pay, benefits, flexibility, and PTO—are important to the employee experience. But company culture is just as important.
AI-powered employee service
Use Zendesk for EX today with zero code or engineering help required. It works right out of the box, or you can customize with the HR tools in our marketplace—including Okta, LumApps, and more
An employee-friendly
approach to internal service
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Create a knowledge center to help your employees find critical information on their own, saving time for your IT and HR teams.
The human-centered
helpdesk
Empower your HR team with a support platform that requires zero code or engineering help. Use Zendesk out-of-the-box, or customize with the HR tools in our marketplace—like Okta, Jira, and approval tracking
Provide Comprehensive and up-to-date help center resources
Eliminate information silos between departments
Offer on going skill development opportunities
Create a unified view of the employee to ensure agents have context
Guide for the future of work
Build a stronger organization with a bottom-up approach. Listen to your employees and apply their feedback to company goals and decisions to boost employee retention.
What Clients Say
Brad Harris, Global Customer Support Director
“Zendesk is really the hub of our entire support operation. Everything builds off of that. If we can just integrate something with Zendesk, then we've got this magical pipeline of data and information.”